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FAQs

Got questions about insurance claims? We've got answers!

  • What is a Public Adjuster?
    A public adjuster is a licensed professional who advocates for policyholders in appraising and negotiating insurance claims. They work on behalf of the insured, not the insurance company, to ensure fair compensation for damages covered by the insurance policy.
  • When should I hire a Public Adjuster?
    It's advisable to hire a public adjuster as soon as you need to file a claim with your insurance company. They can assist in the entire claims process, from assessing damages to negotiating with the insurance company for a fair settlement.
  • How does hiring a public adjuster benefit me?
    Hiring a public adjuster can ensure that you receive the maximum compensation for your insurance claim. They have expertise in evaluating damages, interpreting insurance policies, and negotiating with insurance companies, which can result in a more favorable outcome compared to handling the claim on your own.
  • Do I need to pay upfront fees to a public adjuster?
    Typically, public adjusters work on a contingency fee basis, meaning they only get paid if you receive a settlement from your insurance company. Their fee is usually a percentage of the final settlement amount, which is agreed upon before they start working on your claim.
  • What types of claims can a public adjuster help with?
    Public adjusters can assist with various types of insurance claims, including those related to property damage from events like fire, water damage, windstorms, hurricanes, vandalism, theft, and more. They can also help with business interruption claims and other commercial insurance matters.
  • Can I hire a public adjuster if my insurance claim has already been denied?
    Yes, you can still hire a public adjuster even if your claim has been denied or if you're dissatisfied with the settlement offered by your insurance company. They can review your case, assess the denial reasons, and potentially reopen negotiations with the insurer to seek a fair resolution.
  • How long does the claims process take with a public adjuster?
    The duration of the claims process can vary depending on the complexity of the claim, the extent of damages, and other factors. We work diligently to expedite the process while ensuring that all necessary documentation and evidence are properly gathered and presented to the insurance company.
  • Are public adjusters regulated?
    Yes, public adjusters are regulated by state insurance departments. They must obtain a license to operate legally, and their activities are governed by specific laws and regulations designed to protect consumers.
  • What should I look for when hiring a public adjuster?
    When hiring a public adjuster, it's essential to choose someone with relevant experience, a good reputation, and proper licensing. You can also ask for references and inquire about their success rate in handling similar claims.
  • Can a public adjuster help with ongoing or unresolved insurance disputes?
    Yes, public adjusters can assist with ongoing insurance disputes by providing expert advice, gathering additional evidence, and representing your interests in negotiations or legal proceedings, if necessary.
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